Shipping Policy


Order Processing

Please note, order processing times are separate from the shipping times you see at the checkout.

We aim to process every order within 1-3 working days after receiving your order email confirmation. This excludes weekends and holidays.

You will receive a notification when your order has been shipped.

Shipping information

Here at Sejal Ceramics we use Royal Mail for all shipping, domestic and international.

Important: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Sejal Ceramics is NOT responsible for these charges if they are applied and are your responsibility as the customer.

Please be aware the shipping times below are an estimate as to when you will receive your item. Once we have sent items to the Post Office we have no control over how long it will take to reach it's destination.

During certain holiday periods these times can be extended quite a bit because of the sheer volume of parcels being processed at the Post Office.

Royal Mail services we use:

Please note delivery times are an estimate and not guaranteed.

Signature is required upon delivery


First Class Signed For- aims to deliver in 1 day.

Seconds Class Signed For- aims to deliver in 3 days.


Tracked and Signed- aims to deliver within 5 days.


International Tracked and Signed- aims to deliver within 7 days.

(Please note international parcels can take up to 14 days if they are busy)